Since our products are coming overseas and from different warehouses, it usually takes 12 - 20 business days for the items to arrive. Our manufacturers are pretty consistent with processing orders timely, so be patient please.. Your package is on the way!
If for any reason you are not satisfied with your order, you are entitled to a full refund or exchange within 14 days after receiving your order. Please contact us via: firstname.lastname@example.org
If these days have passed, unfortunately we cannot offer you a exchange/ full refund.
Please, be aware that returns must be made at your own cost.
We aim to process your refund as soon as possible, but on occasions it may take up to 10 days for your refund to be processed after we received your returned item(s). If you have not been refunded after 10 days of returning the item(s), please contact us.
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